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FAQs & How Tos

Calibration Function
Pronto TSU9600

Q: How do i recalibrate the touchscreen of the Pronto TSU9600?
A: Simply press and hold these 3 hard buttons in the following sequence: Backlight>Menu>Firm button 1. The Pronto will now display the calibration wizard. For better accuracy use the stylus included on the control panel.

Editing Software
Windows Vista

Q:  Will the Philips ProntoEdit NG (RU950, RU960), Marantz WizzIt 1.2 (RC5400 and ProntoProEdit NG (RU990), Marantz WizzIt 9 (RC9500) editing software run on Windows Vista?
A:  Yes. You will need to ensure that the software is running under an administrator profile and that you select Windows XP compatibility mode (.exe property settings)

Q:  Will the Philips ProntoEdit Professional (TSU9600) editing software run on Windows Vista?
A:  Yes. You must download the latest version of the Philips ProntoEdit Professional Software. The version included in the carton will most likely not be compatible.
Click here to get the latest ProntoEdit Professional software editor.

Image gallery

Q: What is the 'gallery' function used for in my control's editing software?
A: The gallery is the fastest way to get great quality buttons and images into your remote's configuration. This is achieved by simply clicking and draging the button or image onto the page where you need it. The gallery stores both pictures that make up a button i.e. the 'released' and the 'pressed' state of each button. That means you don't need to load each button's pictures in manually.
QualiFi has employed graphic artists to create a number of high quality, ready made button and background images that help in creating high quality remote configurations found in the download>graphics section of this website.
Click here
to go to the graphics download page where you'll find some great gallery files to use.

Q: How do i import a button or image gallery into my control's editing software?
A: This is quite an easy process and is explained in a tutorial found in the 'training' section of this website.
Click here to download the tutorial file on importing image gallery files.

Q: When i try to import a gallery my editing software displays a 'failed to import gallery' error? How do i fix this?
A: This can happen rarely, we recommend re-installing the control's editing software again to fix this issue. Remember to save your gallery during the re-installtion process if you've added your own custom graphics.

PCF files
Working with PCF files

Q: I've downloaded a hidden code page but my editing software won't open the file. What's wrong?
A: All of the hidden code pages and example configurations found on the in-Control website and others will be created 'model specific'. This means that if you've downloaded a hidden code page for Foxtel iQ that was created for use on a Marantz RC5400, the ProntoEdit NG will not open the '.pcf' file. You can quickly and simply get around this with the use of a PCF file switching program.
Click here to download the tutorial file on how to convert '.pcf' files.

Reset Function
Pronto TSU9600

Q: How do i reset the Pronto TSU9600 without using the main power switch?
A: Simply press and hold these 3 hard buttons in the following sequence: Menu>Home>Page Up. The Pronto will reboot and go through the start up process.

System Diagnostics Function
Pronto TSU9600

Q: How do view the system diagnostics log of the Pronto TSU9600?
A: Simply press and hold these 3 hard buttons in the following sequence: Backlight>Menu>Firm button 2. The Pronto will now display the system diagnostics screen.



 

 

 

 

 

 

 

 

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